Most integration work connects a single pair of systems. A platform-to-platform programme connects the whole operation — ecommerce, finance, warehouse, CRM and couriers — so that the same record is never entered twice and every system is working from one agreed source of truth.

When you need this

  • You are running four or more core systems and staff spend real time copying between them.
  • Stock, pricing or customer data disagrees between systems and no one is sure which is right.
  • You are adding a channel, a warehouse or a finance system and want it wired into everything else from day one, not bolted on later.
  • A previous set of point-to-point integrations has become a tangle that breaks whenever one system changes.

How a programme is shaped

  • One owning system per record type, agreed up front — stock here, customers there, invoices somewhere else — with everything else kept in step against that map.
  • Event-driven propagation. A change in one system reaches the others within seconds, not on an overnight batch.
  • A hub, not a web. Systems connect through a central layer rather than directly to each other, so adding or replacing one system does not mean rewiring the rest.
  • Delivered in phases. The highest-value flow goes live first; each subsequent phase is scoped and priced on its own.

What it typically covers

  • Inventory as one master, propagated to every sales channel with per-channel buffers.
  • An order pipeline that ingests web, marketplace and EDI orders into one queue.
  • Product data maintained once and published on change to storefronts and marketplaces.
  • A clean finance handoff, with invoices and payments moving against a field-level ownership map.
  • A warehouse round trip — picks, despatches, tracking and stock adjustments — with idempotent confirmations.

What you get

Multi-store, multi-channel and multi-currency handled as standard. Source code, the field-ownership map and documentation for every flow, handed over on completion. Monitoring and change support are available under a separate agreement.

Talk to us about a programme

Tell us which systems you run and where the manual work is. We will propose a phased plan with the first phase scoped and priced. Get in touch or call 01303 883111.