Integration and bridging case studies

A finance team of three exported Shopify orders twice a day and re-keyed them into Sage. Errors in VAT treatment on mixed baskets were being found weeks later, and month-end took three days of reconciliation.

A webhook-driven flow that raises a correctly coded sales invoice in Sage within seconds of payment, handling mixed VAT rates, discounts, gift cards, refunds and payment provider fees. Failed postings are queued and alerted rather than dropped.

Stock was maintained in NetSuite but published manually to three channels on a weekly spreadsheet. Fast-moving lines were routinely oversold, and cancellations were damaging marketplace account health.

A bridging layer that watches NetSuite for stock movements and pushes levels to each channel with per-channel buffer rules, plus a single inbound order pipeline that allocates stock in the order payments are received.

The system of record for 20,000 customers and their service history had no API and no supplier. Sales worked from a separate HubSpot database that diverged within weeks of every import.

A hosted REST wrapper over the legacy database with read and controlled write access, feeding a two-way synchronisation with HubSpot for company, contact and service-history records. The wrapper also gave the client an API for future projects.

Warehouse staff copied addresses into two separate courier portals and chose services by eye, producing mis-shipped parcels and no tracking data back in Shopify.

Service-selection rules by weight, value and destination, automated label and manifest generation from order data, and tracking numbers written back to the Shopify order so customer notifications fire without intervention.