Integration and bridging case studies

A finance team of three exported Shopify orders twice a day and re-keyed them into Sage. Errors in VAT treatment on mixed baskets were being found weeks later, and month-end took three days of reconciliation.

A webhook-driven flow that raises a correctly coded sales invoice in Sage within seconds of payment, handling mixed VAT rates, discounts, gift cards, refunds and payment provider fees. Failed postings are queued and alerted rather than dropped.

Warehouse staff copied addresses into two separate courier portals and chose services by eye, producing mis-shipped parcels and no tracking data back in Shopify.

Service-selection rules by weight, value and destination, automated label and manifest generation from order data, and tracking numbers written back to the Shopify order so customer notifications fire without intervention.